– Are you still doing repairs: Yes, we are still doing repairs. – What is the best way to ship our item for repairs:  Please see our repair page. – How long do repairs take:  We usually turn the repairs around in 1-2 days. – Are your items new or used:  All of our items are new-old-stock, in sealed boxes, unless otherwise stated. (We will open the items to replace the belts to insure worry free operation before shipment) – How can I clean the battery contacts:  The best way to clean contacts is with a Q-tip and vinegar. – Do you have additional figures that aren’t listed on your web site: Yes, we have additional units including plenty of refurbished pieces. – How do I disassemble the Grand Carousel Please click here